Common situations
- ▸Office or retail leaks
- ▸Multi-unit and rental properties
- ▸Sprinkler or roof failures
Signs of possible water damage
- ▸Ceiling tile stains
- ▸Wet carpet tiles
- ▸Odors in HVAC or back rooms
What the process generally involves
- 01Site assessment and safety plan
- 02Water removal and drying
- 03Work scheduling to limit disruption
- 04Documentation for owners, managers and insurers
Exact steps, timing and pricing are set by the provider after an inspection.
Questions to ask a provider
- ▸Do you serve my address in Rowlett?
- ▸When could someone realistically arrive?
- ▸Do you document damage with photos and moisture readings?
- ▸Are your technicians trained in water damage restoration (for example, IICRC certified)?
- ▸How do you handle billing and insurance paperwork?
- ▸Can you work after hours to limit disruption?
- ▸Do you have experience with properties like mine?
Have this ready when you call
Your address, the water source, affected rooms, how long things have been wet, and your insurance details if you plan to file a claim.
Frequently asked questions
+Do you handle all commercial jobs?
Commercial support depends on the connected provider. Ask on the call whether your property type is covered.