Common situations
- ▸Heavy rain and flash flooding
- ▸Water entering through doors or foundations
- ▸Garage and ground-floor flooding
Signs of possible water damage
- ▸Mud or silt lines on walls
- ▸Soaked insulation or drywall
- ▸Lingering odors after water recedes
What the process generally involves
- 01Hazard assessment
- 02Water and debris removal
- 03Removal of porous contaminated materials
- 04Cleaning and antimicrobial treatment
- 05Drying and monitoring
Exact steps, timing and pricing are set by the provider after an inspection.
Questions to ask a provider
- ▸Do you serve my address in Rowlett?
- ▸When could someone realistically arrive?
- ▸Do you document damage with photos and moisture readings?
- ▸Are your technicians trained in water damage restoration (for example, IICRC certified)?
- ▸How do you handle billing and insurance paperwork?
Have this ready when you call
Your address, the water source, affected rooms, how long things have been wet, and your insurance details if you plan to file a claim.
Frequently asked questions
+Is floodwater dangerous?
It can be. Floodwater may contain sewage and chemicals. Avoid contact, keep children and pets away, and don't enter areas where power may still be on.
+Does home insurance cover flooding?
Many standard policies exclude flood damage, which is often covered by separate flood insurance. Confirm with your insurer.